Categories
Crit Major Project

Crit 4: Firmness

My site is primarily content-driven, and as such I should put as much time and care into it as I will the coding of the overall site. It is also important to follow the content-first approach we have learned over the course of the MA, and I should therefore start with the content. The site’s content will include:

  • home page – very simple with prominent navigation
  • tutorial pages ~ 9-10 in total – video, images, instructions, relevant links
  • Your setup/getting started – text, images
  • Safety – text, images
  • About – text, image

Content Production

I intend to film resincraft tutorials using a static, top-down approach, where the workstation is the focus of the video. As there will be no movement, the camera will be mounted on a Jaws desktop mount for stability. I also intend to shoot footage on an iPhone 13. As the card artist Cathy Zielske points out in her demonstration of how she films her own tutorials, modern iPhones are more than adequate for capturing quality footage, particularly if the camera is stationary. Lighting the workstation adequately will also be taken into account, and I will consider using a desktop ring light.

Video will be shot via the MoviePro app, which is a useful tool for collating footage and adjusting white balance before the editing stage. I intend to use iMovie for editing the footage; while Final Cut Pro is available, iMovie’s simple interface will enable me to work with relative ease and speed.

Video will not feature recorded sound, as I intend to use added voiceover to narrate the tutorial steps. Not only will this help avoid any unwanted background noise, I will not need to rerecord entire videos simply because of issues with my wording or other audio hiccups. Voiceover can be recorded directly into iMovie. According to Think Media’s tutorial on voiceover, modern MacBook Pros have good quality built-in mics, but I will test to see if the audio quality would be improved with an external microphone.

For accessibility, my video tutorials will use closed captions.

I intend to create my tutorials and images over the course of mid-May – mid-June, immediately after the Prototype crit session. With fewer deadlines to work on, I believe I will be able to give my content the focus it needs. I will also begin writing the text content for my pages.

Videos will then be published on Youtube. I believe it is necessary to upload to Youtube despite its monetised ads, because according to my research with the Reddit community, beginner crafters often use Youtube as their starting point for learning. It is also more financially viable for me, as other video hosts often require a payment plan. However, I will consider Vimeo, which has limited free options.

Site Promotion

I will set up a Cure8 Instagram account to promote the website, as well as add relevant posts to my Mastodon account. Furthermore, I intend to post as myself in the /Resin community on Reddit. I do not believe that posting from an official Cure8 account would be well-received on Reddit, which seems to favour communicating with individuals rather than brands looking to ‘sell’ something.

Posts on Instagram will feature images of created works accompanied by the Cure8 logo. These will be created and optimised in PhotoShop. I will also upload short clips of tutorials or works in progress featuring royalty-free background music. The Splice video editing app allows users to create content directly on their phones and features a wide range of royalty-free music.

Posts on all three platforms will be made regularly for the duration of the project’s creation (May – September), as well as beyond. Instagram posts can be made at least twice weekly as a quick way to build followers (there are currently 12m posts featuring the #resin tag, and 11.7m featuring #resinart).

Technology

Domain name

I decided that as my website’s name is cure8, I would use the simple domain name cure8.uk . As prices given for crafting materials will be in GBP, there is therefore a need for geographical clarity in my domain name. I bought this domain name from Clook (£15.98 GBP for 2 years), as it appeared to be better value than Google’s £10 per year cost.

Hosting

While we have been using Clook for our coursework hosting so far, I thought it best to explore other options. According to several sites including crazyegg.com, Hostinger is the best overall choice for most people’s needs, citing fast load times and affordability.

Here is a comparison provided by financesonline.com:

Hostinger is evidently the more affordable choice with prices starting at $1.39 p/m. Their storage is also far superior.

However, crazyegg.com reports regular downtime with shared and Hostinger’s WordPress hosting, which can leave sites un viewable for up to one full day a month. Furthermore, Website Planet’s review of Hostinger states that the chat customer support mainly consists of links to documentation, with few ‘human’ responses.

As someone very new to any sort of backend development, I would rather not be met with bot-like customer support in times of distress, especially when I can get Carl from Clook on the phone in less than 60 seconds. Clook also clearly states its inclusion of a free SSL certificate, an encryption tool that helps keep user data secure. For this reason, I will continue to work with Clook for my hosting.

It is very likely I will be Sarah in the coming months.

Front-end Tech

My website will be comprised of the following technologies:

  • HTML/CSS for markup and styling
  • PHP for includes, copyright date, page titles and smartnav
  • JavaScript – for any added interactivity or added delight. I may potentially use JavaScript to create dropdowns for tutorial categories, but I believe this can be done in CSS. Ultimately, I do not wish to use JavaScript for the sake of it if interactive elements can be achieved using the more robust layer.
  • SVG images – I plan to create subtle graphics for my website, and therefore will work with SVG. I will also provide PNG fallback for those using older browsers.

My user group setup will play a part in my design’s layout. Many users, such as those browsing for creative ideas in Group B, will most likely be using a phone or tablet, and I must therefore take a mobile-first approach to my design.

Content Management System

While my site will be for the most part static, updates will occur periodically as I add more tutorial pages. It would be in my interest to use a content management system to achieve this, as it would cut down the need to hard code each page individually when a tutorial template could be more efficient.

I have decided that I will use WordPress for my content management for several reasons:

  • open-source
  • 41% marketshare, making it a valuable tool to learn career-wise.
  • One of the more intuitive, simple content management systems. As I plan to create websites for those who do not have tech backgrounds, it is important that they are able to manage their content independently.
  • access to a variety of plugins

Potential Plugins

  • All In One SEO or Yoast – enhanced SEO
  • Sucuri – for protection against malware
  • Woocommerce – should I choose to sell products online in future
  • comments enabled on tutorials and contact form

Building my WordPress theme and working with WordPress in general is the area I feel is most intimidating due to my lack of experience. As such, I expect to spend a great deal of time on learning it.

Proposed Schedule

mid May – mid June 2023: content creation (video, images, site text), WordPress learning and theme development

mid June – mid August: Site build

mid August – early September: testing, researching user feedback

early September – mid September: adjustments where necessary

Social media content production and publishing to be constant throughout the duration.

Categories
Crit Major Project

Crit 3: Delight

Planning and Moodboard here.

Branding and Visual Design: how will your brand express its mission?

In my research for my proposed website, I determined that the users of my site are primarily:

  • women aged 35-44
  • looking for a creative outlet
  • keen to craft as a means of alleviating stress

Furthermore, these users may:

  • have little free time
  • be unsure of how to get started
  • have varying experience levels and budgets

These concepts will factor heavily into the visual design and content of my website. As explored in my Commodity Crit, the site content will need to include:

  • concise video tutorials with audio
  • clear written instructions in tutorials
  • a section on safety
  • information on where materials can be sourced, as well as their cost
  • An about section that gives some insight into the project’s concept and mission

Tone of language

Authenticity of tone

When writing content, it is important to strive to arrive at the ‘truth’. To clarify, there is a difference between writing what the author thinks sounds good, or what they think the reader expects to hear, as opposed to writing what actually needs to be said. This can arise if the author is overly influenced by cognate site content, and instead of searching for their own voice that fits their site mission, chooses to imitate what has already been said, regardless of whether or not it is relevant. I will therefore not look for inspiration from cognate sites when considering the tone of my website.

During my research for the project, I interacted with the Resin community on Reddit to find out what drew them to the craft. The replies were open, warm, and helpful. Some gave very detailed replies and were not afraid of opening up about their personal circumstances. The tone was therefore friendly and informal, but often struck more sombre notes as they disclosed more distressing reasons for needing to find a creative outlet. Several users also mentioned that they found it difficult to know where to start.

Setting the tone of language in my website is therefore potentially challenging in that it needs to bear in mind that users need to find information quickly, but also feel welcomed and ‘safe’ in introducing them to a craft that could possibly seem overwhelming for beginners. This means that the tone needs to be simultaneously concise and minimal while being warm and friendly in tone.

The focus on the therapeutic side of learning a craft also means that I would like to avoid using overly excitable, bubbly language, such as the use (or overuse) of exclamation marks and emphasis including uppercase ‘shouting’, which can serve as a distraction and trivialise the reasons that led to the user wanting to learn to make resin. Instead, the site should use soothing, friendly language. The underlying tone can be summarised as:

“Let’s have a nice sit down and make some lovely things together.”

Visual Design

To begin the process of establishing a brand identity, I started by brainstorming words that could be associated with the site’s content and mission.

Calming, therapeutic words:

tranquility

lagoon

oasis

azure

serene

cure

therapy

heal

raindrop

Artistic, crafty words:

create

curate

inspire

craft

canvas

pour

Name

cure8:

the concept of therapy and healing

the resin curing process

curate – appealing to those looking for artistic projects

8 – 5 mins of mixing, 3 mins of pouring, arranging, no video tut longer than 8 mins

Initially I had come up with resin8, but this was unfortunately taken by a resin e-commerce site. However, cure8 combines the idea of therapy and art, as well as the short time one can spend on the craft.

Colour

From these words (particularly the ‘therapeutic’ words), it is possible to draw connotations. In regard to colour, the words bring up ideas of cool, relaxing blues and turquoises reminiscent of the sea, or perhaps a swimming pool. These would contrast well against a cool, off-white background for a simple, minimalistic feel.

Next, I explored cognate sites to see if there were any commonalities in their colour schemes. I noted that resin8.co.uk uses a teal colour for its logo, while houseofresin.co.uk uses a similar shade for its headings. Indeed, there seems to be an existing connotation between resin art and the colour blue, or more specifically turquoises and teals. Furthermore, the dominant recurring colours in search results for ‘resin’ are shades of blue and turquoise.

A closer inspection of the resin8.co.uk site shows that there is a lot of red on banners announcing item sales, as well as confetti imagery and uppercase lettering. The result is eye-catching and loud, but highlights the site’s primary mission of being an e-commerce site. Red, with its connotations of aggression and anger, would not be suited to a site that promotes resincraft as a therapeutic exercise.

However, to prevent the turquoise and whites from looking too clinical and related to healthcare (such as the now defunct Theranos website), the turquoise should be offset by a contrasting, warm colour. Complementary colours for turquoise include deep reds and burnt oranges, but as established, these can appear alarming and subtract from the calm tone. It would be therefore worth considering a lighter shade of ochre or orange, perhaps reminiscent of sunshine and positivity. This shade could be used lightly throughout the site.

Type

As my users will most likely be busy people looking for clear guidance on how to start making resin, fonts for the site should be clear, easily scannable and simple. I therefore propose to use a sans-serif font for both headers and body text. There will certainly be no more than two font families on the site. I would like such fonts to be more rounded rather than angular to keep the theme of being soothing and calming, and not ‘edgy’. The Google Font Paytone One, with its thick, bold characters may suit this task, but Archivo Black might be easier for those in a hurry to skim-read due to its larger counters, making each letter more distinctive.

Information Architecture

The website structure will be simple and scaled down, primarily so that new crafters are not overwhelmed by too many options. The pages will consist of:

Home – the landing page

Getting Started – a guide on what equipment to buy, how a workstation should be set up

Tutorials (with a dropdown for each tutorial page) – video with text instructions beneath

Safety – safety precautions for working with resin and recommended gear/measures

About – describing the site’s mission

Layout

Due to user time constraints, I plan to take a minimalistic approach to the site layout. Users should not be overwhelmed by choice, and as such will not be presented with too many navigation options.

The homepage would potentially take a full page spread format, with the navigation options clearly grouped together in the centre. This helps guide the user to the exact content they need.

Other pages, such as the tutorial pages, would take on a more conventional design pattern, with a top and footer navigation. As there will be minimal nav options, I would prefer not to use a collapsible hamburger menu for smaller viewports, and let users directly see their options as soon as they arrive on the page.

Imagery and Iconography

Starting with the concept of art as therapy, I am interested in using images associated with healthcare as part of my imagery. Glass apothecary jars/Florence Flasks, as seen in chemists of yesteryear, might suit this idea. With their jewel-like appearance, these multicoloured jars of coloured water are also reminiscent of what can be created with resin itself. It would therefore be interesting to see if this could be incorporated into the logo.

A turquoise wave would also be an interesting addition, perhaps used to separate the footer. This would fit into the thematic ideas of the ocean explored during my word association exercise.

Icons that denote each page of the site in the navbar would need to be instantly recognisable to users scanning through quickly to view the site content. These will be created with SVGs.

Categories
Crit Major Project Task

Crit 2: Commodity

Target group: who exactly is your website for?

My site will be aimed at people looking to start a new craft and looking for guidance on the subject of resin. Furthermore, the site may serve as an inspiration guide for those who are not necessarily new to the craft, but looking for ideas for new projects.

During the research for my Business and Cultural Context Crit, I discovered that the majority of crafters are women aged between 35-44, although this age range is gradually decreasing. I therefore believe the main target audience for my website to be older millennial women looking to find new creative pursuits. However, the website will aim to be as inclusive as possible, and should still be equally functional to anyone interested in learning more about resin-craft.

User persona: what kind of person are you planning this site for?

When embarking on my research for the User Experience Design module, I decided to reach out to resin crafters directly in order to build more of an understanding of who they were. For this I opted to conduct a Q&A on the Resin subreddit, where I asked the group what drew them to the craft, as well as what might frustrate them about the medium. However, I noticed that the community was not particularly active, with an average of 0-3 replies on each post. I was therefore not sure if I would receive many replies. However, in a 24-hour period I received over 15 replies to my initial question. Some of these answers were deeply personal when giving their reasons for starting to make resin, and the reasons differed greatly. I noted that recurring reasons included:

  • a need for a creative outlet
  • dealing with grief
  • alleviating stress

Furthermore, many of the replies seem to reflect my projected demographic; for example, many appeared to come from women. The pain points they listed for resin-craft include:

  • safety risks
  • price of materials
  • identifying the best tools for use
  • mess/space

As Youtube was cited as a common resource in my Reddit Q&A, I decided to pursue further research both in order to flesh out my user profiles further and also help refine what my content should include. I gathered user comments from resin-craft Youtube tutorials, being sure to include videos aimed at both complete beginners and more advanced crafters. The comments mainly consist of feedback on the video content, as well as troubleshooting issues with users’ own projects. From their feedback, it became clear that users:

  • preferred content that was to the point with no ‘babble’
  • wanted clear information on where to source crafting materials
  • preferred voice direction over distracting background music
  • wanted clear, step-by-step instructions

It was at this point I felt I could create user personas based on the Redditors I had interacted with. These user profiles are amalgamations of the responses I received from the Reddit community, with similar circumstances and motivations. They also share the same pain points as both the Reddit and Youtube communities. Furthermore, just as the Reddit community does, these user personas use a variety of influences in locating information on resin-craft, such as social media, online search engines, or directly from peers. They can be summarised as below:

Group A/Beth: A 28-year-old busy professional looking for a creative outlet. Pain points include time-consumption and difficulty level

Group B/Caroline: A recently bereaved 36-year-old looking for inspiration for crafting time with her partner. Pain points include cost and locating of materials

Group C/Sam: a 41-year-old stay-at-home mother eager to start a craft business from home. Pain points include time consumption, level of focus required

Group D/Deborah: a 48-year-old gardener recovering from illness who would like to make use of leftover flowers. Pain points include concerns about safety, clarity of instruction

User journeys: how will your site fit into real life scenarios?

At this point it is worth considering how my users would be most likely to access my site. More than one Reddit response stated that they looked for tutorials on Youtube when they started learning the craft. It would therefore make sense to create a Youtube channel for users to browse as a first point of call that would then link to my site for additional information and resources. The type of device used to access the site is also worth considering. For example, one of my personas is looking to start a business while juggling duties at home. They may not have time to sit down at a desktop computer to do their research, and therefore might choose to access the site via mobile or tablet.

Depending on each user, the user journey might look a little different. When plotting out user journeys, I bore my user personas, as well as their influences, user stories, and job stories in mind:

Group A/Beth: views resin-craft content on Instagram → follows tutorials on Youtube → navigates to my website from there → checks the length of the tutorials in the tutorial section to see if they are long

Group B/Caroline: views my tutorials on Youtube → active on Reddit community → locates site and navigates to the tutorials to see if materials are listed/easily sourced and affordable, as well as if there are plenty of creative ideas

Group C/Sam: has been trying to follow online courses online but finds they require a lot of time and deep focus → searches for alternatives → finds my site and navigates to tutorials to see if instructions are clear/have audio directions

Group D/Deborah: hears about resin-craft through friends → watches some Youtube tutorials → searches online for more information → finds my site and navigates to safety section for guidance

Content strategy: what kind of content will support the site’s mission and benefit its users?

From the above scenarios, it is clear that due to my users’ concerns over time-constraints, budget, difficulty levels, safety, and need for inspiration, my site must include:

  • video tutorials with audio for those who might become distracted
  • concise videos with no ‘filler’ content/’babbling’
  • clear instructions
  • a section on safety that is easy to find
  • clear information on where materials can be sourced
  • cost of materials for budgeters

The information architecture must also be simple and easy to navigate. It would be beneficial to use a stripped-back, minimal approach to the design to help facilitate this, with tutorials, setup tips and safety precautions all easily accessible from the home screen. Including quick links in the footer may also be beneficial to prevent unnecessary scrolling.

As progress on my website continues to evolve, it would be in my interests to refer back to this Commodity Crit to ensure I am fulfilling the user’s needs, as well as solving their problems.

Categories
Crit Major Project

Crit 1: Business and Cultural Context

Which of your ideas is the one?

My Major Project will be a ‘how to’/tutorial site on resincraft for beginners. As well as step-by-step tutorials, it will offer starting information for anyone new to the craft, including a guide to the tools required. The site will also offer inspiration for those looking for ideas for their next projects.

What problem does my project solve?

It should come as little surprise to hear that there is a connection between craft activities and mental health. According to mentalhealth.org.uk, there were 8.2 million cases of anxiety in the UK in 2013. Furthermore, in England, women are almost twice as likely to be diagnosed with anxiety disorders as men.

The Crafts Council website refers to a 2019 BBC survey that came to the conclusion that creative endeavours can “make you happier.” Over 75% of the 50,000 participants for the BBC Arts Great British Creativity Test stated that creativity could help reduce stress and anxiety, with almost a quarter naming some manner of craft practice as their favourite activity.

When I started learning to crochet, I too found it to be a great stress-killer. Concentrating on counting the stitches, when coupled with a good Spotify playlist, helped me practise a kind of ‘mindfulness’ that tuned out the outside world.

However, my urge to take up a craft of some description was not borne out of a need to quell anxiety, but boredom. My job was relatively unfulfilling, and certainly lacking much in the way of creativity. Thus crochet in the evenings formed an outlet and foil to the tedious daytime. As noted in the BBC survey, 69% of participants used creative outlets as a ‘self-development tool’ to build up self-esteem.

The respite crochet offered me diminished when I began trying to teach myself coding basics in the evenings in my hopes of making a career change. Now when I crocheted, I often felt a nagging sense of guilt that I should be learning to code instead. A crochet project could take hours, days, and in some cases, weeks – time that, in my mind’s eye, could have been spent trying to change my future. I felt I should ‘be productive’ with my free-time, and crochet itself came to become an undeserving source of stress, if done at all.

In the UK, almost 1 in 2 adults feel that they have “very limited” free time for themselves during the working week, according to a survey of 1000 participants reported on the HR News website. With housework, personal admin, and food prep taking up a busy worker’s evening, it is little wonder some may feel they have no time to sit and do crafts, particular in hourly stretches.

However, this does not mean that people need to give up on learning to make things. BBC Arts editor Lamia Dabboussy said of the BBC survey: “Lots of us lead increasingly busy lives and this research shows that even a small amount of time spent on creative pursuits can really make a difference.”

A craft does not have to take over all of one’s free time. My proposed site aims to introduce busy people to a creative outlet that does not take too much out of their day. Unlike time-consuming hobbies such as knitting or crochet, resin-making can be done in mere minutes, with the majority of time going into curing. While some may argue this removes the therapeutic aspect of creation, I firmly believe that the acts of choosing and mixing colours, preparing and measuring liquid resin, and selecting extra visual touches allows the creator to give their full attention to a project and immerse themselves. They also have the added bonus of reassurance that they will not lose their evening while doing it, which could otherwise put them off trying a craft at all. Ultimately, crafters are able to create beautiful objects without feeling pressured by time constraints.

The website will serve as a general starting point for beginners. It will introduce crafters to the tools they will need to get started, as well as provide tutorials for particular aspects of the craft, such as drilling, embedding, setting jump rings, and do’s and don’ts. It will also include tutorials for particular types of projects, such as working with natural objects. These tutorials will be short and concise. Any videos will be no longer than five minutes, due to the site’s emphasis on time constraints.

Who is my website for? Who does my project help?

According to Wunderlabel.com, a website that examines online craft sale trends, around 87% of sellers on the craft trading site Etsy are women. Furthermore, the average age of sellers is 39. This is further explored by the Anthony Thomas Agency, who writes in a blog post that the average age of crafters is 35-44, though this age range is decreasing over time. They also point out that the majority are women who live in homes with 2.94 people. “In summary, if there is a so-called “average crafter,” that person is likely to be a middle-aged woman with children.” Bearing these figures in mind, my site will be primarily aimed at female older millennials, who are statistically more inclined to pursue a new craft. That said, the site will be just as functional to anyone interested in learning a new hobby, as it is important not to exclude groups when making any website.

How does my project fit into the cultural context? What is its place on the www?

There are numerous resources for learning about resincraft on the web. The site craft-resin.co.uk is particularly comprehensive, with a series of attractive tutorials labelled as ‘courses.’ These courses are fairly in-depth, and are made up of several videos of varying length. Their format is similar to that of Udemy or LinkedIn Learning, and often require the user to complete quizzes to move on to the next component of the course. One tutorial, when all videos are watched back-to-back, is 77 minutes in length. While users with fewer time constraints may feel that such courses are beneficial, others may be put off by these somewhat daunting course durations. Furthermore, the more time they are trawling through quizzes, the less time they actually have to make crafts. I therefore do not believe such sites are an attractive option to my users.

Youtube videos are also becoming more popular for learning resin, and can be immensely helpful. However, there are similar tropes across a lot of Youtube tutorials that I would like to avoid. These include ‘cutesy’ music, as well as introductions that can often feature a lot of ‘waffle.’ Just as I find myself skipping the first few minutes of recipes, crochet, and resin tutorials while the presenter chatters away, I would like to make any instructional material as to the point as possible.

While there are increasing numbers of resin craft tutorials and resources across the web, the majority of them are to be found on sites that sell resin supplies, including https://www.craft-resin.co.uk/. There is no mistaking a monetary motive in the tutorials, which often include links to product pages. While some may find this convenient, the majority of new resin crafters will most likely buy cheap starter kits, which can easily be found on Amazon or Etsy. My website will encourage users to start making projects right away, using the tools they have to hand. Projects will be relatively simple, without the need for elaborate items.

It is therefore my intention to make a concise, informative website that educates busy women on the basics of resin craft. It is as much a website designed for myself as anyone else, both because I am learning the craft myself and because I fall within the target audience’s demographics. In this sense, I plan to curate my own learning for the user, pulled from numerous sources.

References

https://www.mentalhealth.org.uk/explore-mental-health/mental-health-statistics/anxiety-statistics

https://www.craftscouncil.org.uk/stories/craft-can-reduce-stress-new-bbc-survey-reveals

https://www.hrnews.co.uk/british-workers-no-free-time/

https://wunderlabel.com/blog/p/craft-handmade-industry-stats-and-trends/

https://blog.anthonythomas.com/who-are-modern-crafters-demographics-craft-categories-and-more

Cognate sites

https://www.resin8.co.uk/

https://resincraftsblog.com/

https://www.craft-resin.co.uk/